Now enrolling — Cohort 2026

Master the World of
Global Capability Centers

The GBS-GCC Primer — your definitive guide to understanding, building, and leading Global Capability Centers. Designed by industry experts for aspiring GCC professionals.

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Full Curriculum

Course Syllabus

Learning modules across 3 tiers — from GCC foundations to leadership & transformation.

Layer 1 — Online Course
GBS-GCC PrimerBeginner Level— Delivered as instructor-led workshops
Module 01
Shared Services Overview
  • Globalization, Outsourcing & Offshoring
  • Evolution of Business Captives
  • Definitions, Characteristics & Benefits
  • SSCs / Hybrid / BPOs / Captives / Third Party
  • Rebranding: Global In-House & Capability Centers
Module 02
GBC-GCC Landscape
  • History of Captives in India
  • Geographical Spread & Prime Locations
  • GCC Statistics, Employment & Industry Impact
  • Domestic Market Vs. 100% EOU
  • Success Factors & Growth Story
  • Skills-Knowledge Clusters
Module 03
Perspectives on GCC Setup
  • Vision & Business Case for GCC
  • Site Selection – Location Analysis
  • Setting up Infrastructure & Facilities
  • Best Practices for Implementation
  • Compliance, Legal & Regulatory Requirements
  • Investment Cycles & Taxes
Pricing

Simple, One-Time Investment

No subscriptions. Pay once, learn forever.

GBS-GCC Primer Course
₹999
₹1,998
50% Launch Discount
  • Full course access — all 3 modules
  • 1.5 Hours of structured content
  • Rich interactive learning experience
  • Downloadable resources & references
  • Certificate of completion
  • Lifetime access to course materials
  • Future content updates included
  • Community access (coming soon)
Enroll Now — ₹999 + GST

Secure payment via Razorpay · UPI, Cards, Net Banking accepted

Total payable: ₹1,179 (incl. 18% GST of ₹180)

Layer 2 — Workshop / In-person
GCC Operations— Delivered as instructor-led workshopsContact us to enquire →
Module 04
Industry Verticals & Functions
Module 05
Operating Models
Module 06
Organisation & Governance
Module 07
Service Delivery & Operations
Module 08
Cost Structures in GCCs
Module 09
Global Business Services (GBS)
Layer 3 — Workshop / In-person
GCC Leadership & Transformation— Delivered as instructor-led workshopsContact us to enquire →
Module 10
Digital Disruption & New Skills
Module 11
Challenges & GCC Monetisation
Module 12
Optimisation & New Opportunities
Module 13
Next Generation GCC Model